Job Description
Do you have a passion for solving technical problems? We’re hiring a Field Diagnostic Technician I for our company’s Maryland Heights, Missouri location. If you possess:
Basic understanding of electrical, electronic and mechanical systems
Excellent communication and analytical skills
Experience with basic mechanic hand tools
Hunter could be a great fit for you! Family owned since 1946, Hunter Engineering is the global industry-leader in wheel alignment systems, wheel balancing systems, vehicle inspection systems, and more. Hunter equipment, made in America, is approved, and used by vehicle manufacturers, tire companies, and dealers in over 130 countries. Hunter was named a 2024 finalist for Best Places to Work award by St. Louis Business Journal.
The Field Diagnostic Technician I will primarily supply technical phone support for our field personnel, along with diagnosis, testing, and repair of mechanical parts/systems.
What you will do:
Support field personnel via incoming calls/service tickets to accurately and effectively diagnose service issues and perform walk-through of necessary repairs ensuring resolution
Build positive relationships with field personnel
Report issues found on repaired systems for quality and technical documentation
Collect and categorize data during and after contact in order to make appropriate product and service improvement recommendations
Evaluate, troubleshoot and work in the repair process of all Hunter electronic/electromechanical components and systems
Additional Qualifications Include:
2-year technical degree from accredited institution required, or relative industry accreditations with high school diploma or equivalent.
1-2 years of applicable experience required, prior experience with Hunter Equipment preferred
Strong computer skills required for diagnosis of alignment and inspection systems. Computer diagnostics and networking skills a plus
Outstanding mechanical aptitude preferred
Knowledge of hydraulics and pneumatics is a plus
No extensive travel required; this is an on-site position working in partnership with our field team (may request work at Headquarters in Bridgeton, MO a couple times per year)
Hunter Fosters a Culture of:
Innovation & Continuous Improvement
Appreciation & Recognition
Advancement Opportunities
Pay for Performance
Some Benefits and Perks Include:
Industry Leading Healthcare
Industry Leading Profit-Sharing Plan w/ Safe Harbor Contribution
Generous Paid Time Away
Tuition Reimbursement Program
Parental Leave
Free Access to Fitness & Recreation Center
Our people come first as we aim for excellence. We value work/life balance and take pride in our culture of excellence, respect, innovation, teamwork, and service to others. Will you join us in our mission to ‘align people and innovation to drive excellence?’
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