Job Description

Salary: $85-105,000/year

Location: Denver, CO (Hybrid attendance – in office 2x/week)

We’re looking for a Consumer Product and Design Manager to lead strategy, drive product innovation, and deliver solutions that enhance our members’ financial experience. This is a strategic leadership role that requires experience in product management, cross-functional collaboration, and a strong understanding of financial services.

In this role, you’ll manage the full lifecycle of consumer-facing financial products, work across departments to bring initiatives to market, and lead efforts to optimize portfolio performance and member engagement.

Key Responsibilities:

Product Strategy & Lifecycle Management

• Oversee the strategy and performance of key consumer financial products, including deposit accounts, cards, and related services
• Monitor and manage the full product lifecycle, including launches, enhancements, and sunsetting decisions
• Ensure product offerings align with organizational goals and meet evolving member needs
• Analyze market trends and competitor offerings to inform strategy

Revenue & Performance Optimization

• Manage product profitability and fee structures, including strategies for non-interest income
• Oversee loyalty/rewards programs and initiatives to drive product usage and income growth
• Collaborate with Finance and other teams on modeling and performance reporting

Cross-Functional Leadership

• Work with Marketing, IT, Finance, Operations, and Sales teams to ensure cohesive product delivery and messaging
• Contribute to internal training, launch readiness, and member communication strategies
• Support omni-channel initiatives including digital, in-branch, and outbound engagement efforts

Project & Vendor Management

• Serve as SME or project sponsor for product-related initiatives
• Lead or support go-to-market strategies, from concept to launch
• Manage relationships with key vendors and identify new partners as needed

Team Leadership & Operational Planning

• Develop operational plans for the product function
• Provide guidance and support to team members and cross-functional partners
• Help shape long-term vision for product innovation and member-centric design

Qualifications:

• 10+ years of experience in product management, ideally within financial services or consumer banking
• Proven track record in driving product growth, innovation, and portfolio performance
• Strong analytical skills and ability to translate insights into action
• Experienced in cross-functional collaboration and stakeholder engagement
• Strategic thinker with strong leadership, communication, and organizational skills
• Familiarity with regulatory frameworks and credit principles preferred

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