Job Description

Job Description

Job Description

Guest Commitment, Relations and Records: 
● Provide kind and genuine hospitality to all guests entering and leaving Bar Clams
● Maintain a record of regular guests, industry guests, and public figures. Keep note of general preferences and dietary restrictions in OpenTable guest notes 
● Constantly search for ways to increase the status-quo of hospitality to each and every guest
● Note and act on special occasions to create unique and lasting memories. 
● Develop personal relationships with regular guests, VIP’s and Public Figures 

Operational Execution: 
● Quickly and accurately identify critical information and make independent judgments in accordance with company visions, values and business practices 
● Provide exceptional guest service, thereby setting the standard for all employees
● Consistently hold our teams to the minimum acceptable standard through cultivating an excellence based culture 
● Accept guest payment, process credit card charges and make change (if applicable).
● To possess a full knowledge of all menu items. 
● To ensure all food and beverage products are served according to restaurant standards. 

Leadership and Communication: 
● Speak with intellect, direction and professionalism to all guests and colleagues
● Build long-lasting valuable relationships with food and beverage suppliers as they are introduced
● Provide check-ins with the team on an ongoing, and personalized basis to build credibility and trust within the space 

 

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