Job Description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusigns Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Docusign is looking for Senior Engineers to join our development team. This position will be part of a team working on Docusign's Platform that's responsible for high scale and low latency service. The service will deliver a No-Code Business Process Automation framework that allows administrators or delegates to build agreement management workflows without having to have any coding experience. This position will demand critical thinking skills, ability to quickly understand existing systems and the ability to work in agile environments. The ability to take smart and educated risks is essential to the success of this position. If you have all that and a passion for building quality experiences to make it easier for customers to manage their users of Docusign, then we want to talk to you!

This position is an individual contributor role reporting to the Manager, Engineering.

Responsibility

• Think about how to solve problems in scale and build fault tolerant systems
• Develop high-quality, ship-ready code that is covered by a full test suite
• Design and develop a web-scale service that follows microservices principles and is deployed using containerized cloud technologies to allow customer administrators the ability to construct simple business processes without having to have coding expertise
• Work with Product Management and other developers to understand and translate marketing requirements into design requirements and provide estimates for development
• Collaborate with cross-functional teams to implement robust fault-tolerant systems, fortifying our software's reliability in diverse operational environments
• Work as part of a cross-site development team to drive design, implementation, testing and release of products
• Employ industry best practices to design and maintain resilient software architectures, prioritizing system stability and customer satisfaction

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 8+ years development experience or equivalent

• Bachelors or Masters in Computer Science, Electrical Engineering, Information Systems, Informatics or equivalent

• Experience with data structures, algorithms, operating systems, and distributed systems fundamentals

• Experience working with C#, Go, Java, TypeScript, JavaScript or other modern programming languages

Preferred

• Experience with Cloud Technologies (e.g. Azure, AWS, GCP, or equivalent)

• Experience building Cloud Native Services using REST APIs, Microservices based architectures, and containerized technologies (e.g. K8S, and Docker)

• Experience designing, developing, troubleshooting and debugging multi-regional web-services

• Strong organizational, problem-solving and communication skills

• Experience designing and operating large-scale cloud services, including troubleshooting and performance tuning

• Experience in high-scale distributed systems and fault tolerant design

• Experience with Agile and Test-driven development methodologies

• Experience with the entire software development lifecycle, including version control (git), CICD pipelines, testing, and regional cloud deployments

• Ability to work in a dynamic, fast-moving environment, prioritize your work and manage your own time

• A passion to learn new software technologies

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $151,200.00 - $222,450.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do whats right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, youll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com .

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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