What is a PMO? It's often used as an acronym for Program Management Office . What is a Senior PMO? A high-output player / coach.
We haven't thought of a better name yet, so we just have opted to call them PMOs (pronounced p-moes).
Don't let the unconventional title fool you, this role is mission critical for the company. Let me explain.
We've designed the PMO role to be a rotational program where you build down-funnel sales chops, establish product foundations, and weave a composite understanding of customer pain. With this, you're armed to either:
We see this as a perfect instantiation of the hands-on rotational product manager program that experienced builders, startup vets, and post-MBAs deserve.
The reason we created this job was because we wanted one person to span the pre-sale and post-sale so that the understanding technical customer needs and solution design doesn't get thrown over the wall after the deal is signed. When a customer asks, This is great and all, but who's going to be actually doing the work? our PMOs can answer, You're talking to them!
You will support clients as a PMO while developing our PMOs and shaping the department's future. This is crucial, as our customers are DOSS.com's top priority and our PMOs are a national treasure.
Deep understanding of customer problems and designing solutions in the platform often reveals gaps and under-performing functionalities. Those insights are invaluable for improving the core product. We believe that this is the pathway to earning the opportunity to work directly on the product.
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