Description Home Search Jobs Job Description Operations Specialists - Portuguese (Hybrid)Contract: Miami, Florida, USSalary Range: 20.00 - 22.00 | Per HourJob Code: 362677End Date: 2025-07-06 Days Left: 21 days, 3 hours leftApplyAbout the Role: We are seeking a dedicated, detail-oriented Client Services Associate to join our Client Servicing team. This individual will be the first point of contact for high-revenue clients based in the LATAM region, primarily Brazil. The role focuses on managing client interactions via email and phone, with an emphasis on treasury, cash management, card, and depository products. You will also collaborate with cross-functional internal teams to ensure timely and accurate resolution of client inquiries. Pay Range: $20 - $22 an hr. Key Responsibilities: Act as the primary point of contact for client inquiries from the LATAM (Brazil) region. Manage day-to-day client communication via phone and email. Handle and resolve requests related to treasury, cash management, card, and depository products. Analyze client queries to determine appropriate solutions and responses. Coordinate with internal business units and stakeholders to resolve client issues. Provide technical support and ensure high-quality service delivery. Maintain accurate and timely records of client interactions. Education: High school diploma or equivalent required. Bachelor's degree in Finance, Business, or a related field preferred. Required Skill & Competencies: Fluent in Portuguese and English; Spanish is a plus. Strong written and verbal communication skills. Excellent problem-solving and critical-thinking abilities. High attention to detail and accuracy. Strong organizational and multitasking capabilities. Proven ability to work independently and in a team environment. Customer-centric mindset with strong interpersonal skills. Preferred Experience: 1-2 years of experience in the banking or financial services industry. 1+ years of client servicing or customer support experience. Experience handling LATAM region clients is highly desirable . Why Join Us: Opportunity to work with high-profile international clients. A collaborative, inclusive work culture that supports career development. Exposure to cross-functional teams and global business operations. Job Requirement Operations Specialists banking financial servicing Spanish Portuguese technical support Client Services Client Servicing depository Finance Reach Out to a Recruiter Recruiter Email PhoneRohan Lazarus rohan.lazarus@collabera.com Apply Now
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